Each can be further explained.
Work on each separately and eventually piece everything together.
1. Start slowly and calmly
2. Be quiet
3. Read/use body language
4. Use established vocabulary
5. Make sure your dog comes when called
6. Maintain a loose lead
7. Encourage positive associations
8. Avoid unstable energy
9. Allow calm meetings (avoid uncomfortable meetings)
10. Reward good behavior
11. End slowly and calmly